All the things that make your projects run smoothly.
We invest heavily in the capabilities that support your project from start to finish.
We believe a good foundation is key to a good project.
By getting engaged at each early step, we're able to ensure the project is properly setup for success. You can't get good out, if you don't put good in.
Proposal Support
Get claims data-powered answers to questions that will help you win the project. We deliver rapid, actionable insights that help our partners differentiate and win business.
Learn how we help companies win business
Survey Design Support
Your data is only as good as the survey design. We're always happy to share our insights and years of experience to help spot concerns for a client survey. Why are we doing this, if we're not doing it right?
Programming
Whether it's a simple US-only study or a complex, multi-language, global design, having us handle the entire programming journey means we can apply our rigorous quality control methods, and rapidly respond to any in-field concerns from start to finish.
Sample Strategy
This is how we are going to get it done. We determine which partners are the best fit, our deployment approach, and any potential pot holes along the way. All driven by real-world data, done transparently.
We know panels like the back of our hand.
It sounds a bit salesy, but our experience in recruiting is simply unparalleled. We've learned recruiting takes more than just sending emails. We know incentive points, universe sizes, response rates and a whole lot more.
US & Global HCP Recruiting
We've been recruiting physicians and other healthcare professionals for over 40 years. We love it, and we're damn good at it. Our heartbeat approach to managing sample partners delivers 30% more completes.
Learn more about the heartbeat approach
Target List Management
Our approach delivers more completes from a list than anyone else. How? We validate and enhance your list, build a data-informed strategy, leverage our partner panel strengths, and hit the ground hard from day one.
See how we crush list projects
Sample Partner Management
We take vetting, onboarding, and managing panel partners off your plate, so you can focus on the important stuff. We know the strengths and weaknesses of every partner, and build a transparent partner panel strategy from the get-go.
Real-World Data Targeting
Anyone worth their salt can target by medical specialties. We build advanced target lists based on performed procedures, written prescriptions, hospital affiliation, and more – all derived from high quality, up-to-date, private data.
Quality Control & Fraud Detection
Fraud detection may be table stakes, but we take bad actors personally. We've built custom solutions that specifically address data quality for the healthcare world, and use a combination of automated and manual processes to review the data collected and make sure there are no surprises when the project closes.
We make your data shine.
This is where data becomes insights, so we make sure the data is clean and tidy and you can focus on what you do.
Data Processing
However you need your data prepared and structured, we've got you covered. Need a data file? No problem. Deliver tables? Check. Automated and manual open-ended coding? Whatever you need to pull out those key insights, we got you.
Data Visualization
We love a good interactive dashboard. Good visualization makes your data clear and discoverable, and frankly, it makes everyone look good in the process. It's the sunglasses of the data world.
Report & Insights Support
For our partners, our research team becomes an extension of yours. Sharing insights, assembling key takeaway presentations, co-presenting findings alongside your team — we're here to offer support.